Koi Uranai treats user privacy as a top priority. The summary below explains how information is collected, used, and protected.
Information we collect
We collect registration details, consultation content, usage history, and technical information needed to provide the service.
- Name or nickname
- Email address
- Chat content and usage history
- Device information and access logs
Why we use it
Information is used to deliver the service, verify identity, process payments, provide support, improve quality, maintain security, and comply with legal obligations.
Important: Your consultations and chat history are never sold to third parties.
Sharing and retention
We do not share personal data with third parties except where required by law or trusted service partners.
Data is retained only as long as needed and protected through encryption, access controls, and periodic reviews.